Budaya Kerja dalam Peningkatan Pelayanan Publik pada Kantor Pengadilan Negeri Sampit Kelas IB: Work Culture in Improving Public Services at the Class IB Sampit District Court Office

Rakhmah Hidayanti; Saipul Saipul; Junaidi Junaidi

doi:10.33084/anterior.v24i2.9643

Authors

Rakhmah Hidayanti Universitas Muhammadiyah Palangkaraya
Saipul Saipul Universitas Muhammadiyah Palangkaraya https://orcid.org/0000-0003-2420-0413
Junaidi Junaidi Universitas Muhammadiyah Palangkaraya

DOI:

https://doi.org/10.33084/anterior.v24i2.9643

Keywords:

Civil servant capacity, New work culture, Civil servant capability, Public service, Work culture needs, Work culture needs, Innovation, Innovation, Continuous learning, Continuous learning

Abstract

This research aims to analyze the need for a new work culture in improving the capacity and capability of Civil Servants (ASN) at the Class IB District Court of Sampit. The research method used in this study was in-depth interviews and documentary studies. Research respondents consisted of officials and staff at the court. The results showed that there is a significant need for the adoption of a new work culture that is more open, inclusive, and oriented towards public service. A work culture that supports collaboration, innovation, and continuous learning was identified as a key factor in enhancing the capacity and capability of ASN. The implications of this research suggest the need for changes in management policies and practices in the court to create a work environment that supports the professional growth and development of ASN.

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