Bitnet: Jurnal Pendidikan Teknologi Informasi

Analisis Layanan IT Service Management Menggunakan Framework ITIL V4 pada DLHP Sumatera Selatan

Muthia, Dicky — Sat, 23 May 2026 00:00:00 +0000

Penelitian ini bertujuan untuk mengevaluasi tingkat kematangan (maturity level) layanan Teknologi Informasi pada Dinas Lingkungan Hidup dan Pertanahan Provinsi Sumatera Selatan menggunakan framework ITIL V4 dengan fokus pada praktik Incident Management dan Problem Management. Penelitian ini dilakukan karena masih terdapat beberapa kendala dalam pengelolaan aplikasi SIPPLINK dan SILIHAP, seperti gangguan sistem yang berulang, pelaporan insiden yang masih bersifat informal, belum adanya standar operasional prosedur, serta dokumentasi layanan TI yang belum optimal. Metode penelitian yang digunakan adalah deskriptif kualitatif dengan teknik pengumpulan data melalui observasi, wawancara, kuisioner, analisis SWOT, analisis fishbone, dan pemetaan RACI. Data penelitian diperoleh dari sembilan responden yang terlibat langsung dalam pengelolaan layanan teknologi informasi. Hasil penelitian menunjukkan bahwa tingkat kematangan pada praktik Incident Management memperoleh nilai rata-rata sebesar 2,49 dan Problem Management sebesar 2,44, yang keduanya berada pada Level 2 (Repeatable but Intuitive). Hasil tersebut menunjukkan bahwa proses layanan TI telah berjalan secara berulang dan cukup konsisten, namun implementasinya masih belum sepenuhnya terdokumentasi dan terstandarisasi dengan baik. Berdasarkan hasil gap analysis, masih diperlukan peningkatan pada aspek dokumentasi, analisis akar masalah, monitoring layanan, serta penyusunan SOP agar kualitas layanan TI dapat meningkat dan sesuai dengan praktik terbaik ITIL V4.

AI-Based Personalization and Consumer Purchase Intention: Examining the Effects of Social Media Engagement and Digital Content Quality

Jaemi Wahyudi, Bayu Suratmoko, Mohamad Rafii, Ahyar Junaedi — Fri, 22 May 2026 00:00:00 +0000

This study examines the influence of AI-Based Personalization (ABP), Social Media Engagement (SME), and Digital Content Quality (DCQ) on students’ Purchase Intention (PI) in the context of AI-based digital marketing. The study employed a quantitative approach using explanatory research and Structural Equation Modeling-Partial Least Squares (SEM-PLS) analysis with SmartPLS. A total of 227 students from Universitas Muhammadiyah Palangkaraya were selected through purposive sampling. The measurement model evaluation indicated that all indicators were valid and reliable, with outer loading values above 0.70, Composite Reliability above 0.70, and AVE above 0.50. The structural model showed moderate predictive capability with an R-square value of 0.430 and Q²predict value of 0.384. Hypothesis testing revealed that SME positively and significantly influenced PI (β = 0.329; T = 4.610; P = 0.000), while DCQ also had a positive and significant effect on PI (β = 0.323; T = 3.931; P = 0.000). However, ABP had no significant effect on PI (β = 0.104; T = 1.312; P = 0.189). The findings indicate that social media engagement and digital content quality are more influential in increasing students’ purchase intention than AI-based personalization.

Development of a Web-Based Party Equipment Rental Service (Case Study: Tarup Queen)

Nanda Maudy Afrilevi, yulina — Mon, 11 May 2026 00:00:00 +0000

The management of party equipment rentals at Tarup Queen currently faces operational constraints due to the use of conventional systems, leading to ineffective stock availability information and the risk of scheduling errors (double booking). Furthermore, manual transaction and payment verification processes often slow down the administrative workflow. This research aims to develop a web-based party equipment rental service capable of providing real-time availability information and integrating an automated payment system. The development methodology employed is the Prototyping Method, which allows for active user involvement in evaluating the interface design and system flow before the final implementation stage. The primary features developed include an interactive product catalog, a booking calendar system, and payment gateway integration for automated transaction verification. The research results indicate that the implementation of this system can minimize human error in schedule recording, accelerate the reservation process, and enhance transaction transparency for customers. The implementation of this web-based service is expected to transform Tarup Queen’s operational governance to be more efficient and competitive.

PENGEMBANGAN VIDEO EDUKASI HIWAI BERBASIS CANVA TERHADAP KEMAMPUAN BERBAHASA DAN PEMAHAMAN TEMA DI RA PERWANIDA SAMPIT

Siska Hairiyanti Siska, Chandra Anugrah Putra, Fathul Zannah — Tue, 12 May 2026 00:00:00 +0000

Perkembangan teknologi yang pesat menuntut adanya media pendidikan yang inovatif, khususnya di Pendidikan Anak Usia Dini (RA), untuk mengoptimalkan kemampuan berbahasa dan pemahaman tematik. Penelitian ini bertujuan untuk mengembangkan dan menganalisis efektivitas video edukasi berbasis Canva tentang HIWAI (tayangan gambar(statis) kartun berseri yang dibuat dalam video edukasi yang berisi cerita tentang kearifan lokal masyarakat Kalimantan) dalam meningkatkan kompetensi berbahasa dan pemahaman tema anak di RA Perwanida Sampit. Penelitian ini menggunakan pendekatan Research and Development (R&D) dengan model ADDIE, langkah-langkah yang diperlukan meliputi analisis,desain, pengembangan, implementasi, dan evaluasi. Hasil penelitian dengan rata-rata keseluruhan 89% pada hasil validasi dari ahli materi, ahli Bahasa dan ahli media. Pada uji efisiensi,kepraktisan dan keefektivan memperoleh hasil 90,67% di uji kelompok besar dan uji kelompok kecil. Hal ini menunjukkan bahwa video edukasi HIWAI berbasis Canva yang divalidasi oleh para ahli sebagai sangat layak dan praktis untuk digunakan dalam pembelajaran,yang dibuktikan dengan peningkatan signifikan pada kemampuan berbahasa dan pemahaman tematik anak setelah implementasi media. Penelitian ini menyimpulkan bahwa video yang dikembangkan adalah solusi yang efektif dan tepat untuk meningkatkan kualitas pendidikan, memberikan guru alat atau media pembelajaran yang menarik dan inovatif, serta secara efektif mempromosikan hasil belajar utama.

Transformasi Digital Dalam Proses Bisnis Pendaftaran Mahasiswa Asing UIN Syarif Hidayatullah Jakarta: Implementasi Dan Tantangannya

Evi Muliyah — Fri, 22 May 2026 00:00:00 +0000

The internationalization agenda of UIN Syarif Hidayatullah Jakarta to increase foreign student enrollment is hindered by a fragmented, semi-manual admission process currently relying on Google Forms without integration into the university’s core academic information system. This study aims to analyze the digital transformation of the foreign student admission business process by mapping the as-is process, identifying challenges from multiple stakeholder perspectives, designing an integrated to-be process model, and examining supporting and inhibiting factors for implementation. A qualitative case study approach was employed, involving in-depth interviews and observations with key informants from the IT center (Pustipanda), academic administration bureau (AAKK), finance bureau, and the international office (PLKI). Findings reveal critical barriers: absence of a dedicated admission portal, regulatory and technical obstacles in foreign currency payment processing, lack of API-based interoperability between systems, cybersecurity risks related to sensitive personal data, organizational resistance to change, and global accessibility issues. The proposed to-be model features a multicurrency payment gateway, digital document submission with auto-validation, single source of truth database, and cloud-based global access. Conclusion highlights that successful transformation requires institutional commitment, regulatory revision, and capacity building. This research contributes practical recommendations for implementing an integrated, user-centric digital admission ecosystem in Islamic public universities.

Literature Analysis on the Use of Computer Based Test (CBT) in Ensuring the Quality of New Student Input in Higher Education Selection

Bodhi Ratana Ratana — Thu, 21 May 2026 00:00:00 +0000

Digital transformation in higher education requires an evaluation system that ensures administrative efficiency as well as high accuracy in capturing the quality of student input. This study aims to synthesize the urgency of using Computer Based Test (CBT) as a high-stakes selection instrument that focuses on the efficiency, validity of the instrument, and system security. Using a qualitative-descriptive literature study method, data was analyzed from reputable scientific sources published from 2020 to 2025. The findings show that CBT significantly optimizes managerial efficiency through automated assessment and real-time data processing. In addition, the integration of Computerized Adaptive Testing (CAT) and automated question item analysis improves the validity of the content, allowing for more objective measurement of cognitive ability. However, the integrity of the selection results relies heavily on strong security protocols, such as the Safe Exam Browser (SEB), to mitigate digital fraud. In conclusion, the use of CBT is a crucial strategy to reconstruct a more intelligent, fair, and adaptive selection model. Ensuring the quality of new student input is optimally achieved if the sophistication of the software is supported by a valid question bank and a strong cybersecurity infrastructure to maintain academic credibility in the digital era.

Decoding Purchase Decisions: The Role of Influencer Credibility and Content

mohamad rafii rafii, Ahyar Junaedi, Bayu Suratmoko, Nur Annisa — Fri, 15 May 2026 00:00:00 +0000

The rapid growth of social media has positioned influencer marketing as a key driver of consumer purchase decisions, yet the relative roles of influencer attributes and content characteristics remain unclear. This study investigates the effects of Influencer Credibility, Content Frequency, and Content Relevancy on Purchase Decision using survey data from 516 active social media users analyzed with SEM-PLS 4. The results show that the model explains 58.1% of the variance in Purchase Decision (R² = 0.581) and demonstrates strong predictive relevance (Q²predict = 0.570). Hypothesis testing indicates that Content Relevancy has a strong and significant effect on Purchase Decision (β = 0.613; t = 11.058; p < 0.001; f² = 0.370), making it the most influential predictor. Content Frequency has a positive but weak effect (β = 0.121; t = 2.192; p = 0.014; f² = 0.014), while Influencer Credibility does not significantly influence Purchase Decision (β = 0.080; t = 1.410; p = 0.079; f² = 0.008). These findings suggest that content relevance plays a more critical role than influencer credibility in shaping purchase decisions. The study highlights the importance of content strategy in enhancing the effectiveness of influencer marketing.

Aplikasi Pembelajaran Manasik Haji dan Umroh Berbasis Android

Muhamad Hafidh Dzikra, Ryan Aji Wijaya — Sun, 10 May 2026 00:00:00 +0000

Ibadah haji dan umroh memerlukan pemahaman tata cara (manasik) yang mendalam agar pelaksanaannya sesuai dengan syariat. Namun, pada Kafilah Suci Tour dan Travel, proses bimbingan manasik masih didominasi oleh metode konvensional seperti tatap muka dan buku panduan fisik yang memiliki keterbatasan ruang dan waktu. Hal ini seringkali menyulitkan jamaah dalam memahami materi secara mandiri. Penelitian ini bertujuan untuk membangun aplikasi pembelajaran manasik haji dan umroh berbasis Android sebagai media edukasi digital yang interaktif dan mudah diakses. Metode pengembangan sistem yang digunakan adalah Metode Waterfal. Pendekatan ini dipilih karena struktur pengembangannya yang sistematis dan terukur, sehingga menjamin kualitas fungsionalitas aplikasi. Aplikasi ini mengintegrasikan materi berupa teks, doa-doa, serta panduan visual rangkaian ibadah. Hasil dari penelitian ini adalah sebuah aplikasi mobile yang mampu memfasilitasi jamaah Kafilah Suci Tour dan Travel dalam mempelajari manasik kapan saja dan di mana saja. Dengan adanya aplikasi ini, diharapkan kesalahan teknis dalam pelaksanaan ibadah dapat diminimalisir serta efektivitas pelayanan bimbingan pada biro perjalanan tersebut dapat meningkat secara signifikan melalui pemanfaatan teknologi informasi.