RESA, R.; MUSTIKANINGSIH, W.; RIYANTI, N. Analysis of Administration Service Quality at Sei Gohong Sub-District Using the SERVQUAL Model: Analisis Kualitas Pelayanan Administrasi di Kelurahan Sei Gohong menggunakan model SERVQUAL. Betang Journal of Public Administration, [S. l.], v. 1, n. 1, p. 1–13, 2026. Disponível em: https://journal.umpr.ac.id/index.php/bjpa/article/view/12593. Acesso em: 13 aug. 2026.