Resa, Resa, Wening Mustikaningsih, and Nova Riyanti. “Analysis of Administration Service Quality at Sei Gohong Sub-District Using the SERVQUAL Model: Analisis Kualitas Pelayanan Administrasi Di Kelurahan Sei Gohong Menggunakan Model SERVQUAL”. Betang Journal of Public Administration 1, no. 1 (June 5, 2026): 1–13. Accessed August 13, 2026. https://journal.umpr.ac.id/index.php/bjpa/article/view/12593.