Resa R, Mustikaningsih W, Riyanti N. Analysis of Administration Service Quality at Sei Gohong Sub-District Using the SERVQUAL Model: Analisis Kualitas Pelayanan Administrasi di Kelurahan Sei Gohong menggunakan model SERVQUAL. Betang J Pub Adm [Internet]. 2026Jun.5 [cited 2026Aug.13];1(1):1-13. Available from: https://journal.umpr.ac.id/index.php/bjpa/article/view/12593