Innovation in Surabaya Zoo Management to Improve Visitor Experience

Authors

  • Elsa Wahyu Ningrum Universitas Wijaya Kusuma Surabaya
  • Diyas Age Larasati Universitas Wijaya Kusuma Surabaya
  • Putri Aprilia Dwi Maharani Universitas Wijaya Kusuma Surabaya
  • Annisa Delvira Putri Wibiyanti Universitas Wijaya Kusuma Surabaya
  • Risma Ayu Oktavia ZN Universitas Wijaya Kusuma Surabaya
  • Dilla Puspa Anggraini Universitas Wijaya Kusuma Surabaya

DOI:

https://doi.org/10.33084/ijue.v2i2.9045

Keywords:

Innovation, Managemen, Zoo, Knowlage

Abstract

Aim: Study This aiming For know innovation management Garden Animals of Surabaya in increase experience visitors. Method: Research done with method descriptive qualitative through observation direct, documentation, and interviews on November 25, 2024. Result and Discussions: Research results This show that management Garden Surabaya Animals have covers various innovation, such as educational poster installation related timetable giving Eat animal For add Power pull educative for visitors, management system water absorption for prevent puddles in the cage, and the use of social media as means information and promotions. There are a number of challenges that need to be overcome handled, including not enough active some social media and conditions a number of cage that requires repair more continue, such as pen deer and pig frequent warts waterlogged. Innovation This give impact positive, good in increase welfare animals and power pull Garden Surabaya Animals as tour education. Conclusion: So that innovations implemented capable create experience more visitors positive, educative and supportive sustainability management Garden Surabaya Animals as center education and recreation.

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Author Biographies

Elsa Wahyu Ningrum , Universitas Wijaya Kusuma Surabaya

Diyas Age Larasati, Universitas Wijaya Kusuma Surabaya

Putri Aprilia Dwi Maharani , Universitas Wijaya Kusuma Surabaya

Annisa Delvira Putri Wibiyanti, Universitas Wijaya Kusuma Surabaya

Risma Ayu Oktavia ZN, Universitas Wijaya Kusuma Surabaya

Dilla Puspa Anggraini , Universitas Wijaya Kusuma Surabaya

References

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Published

2024-12-31

How to Cite

Ningrum , E. W. ., Larasati, D. A., Maharani , P. A. D. ., Wibiyanti, A. D. P. ., ZN, R. A. O. ., & Anggraini , D. P. . (2024). Innovation in Surabaya Zoo Management to Improve Visitor Experience. International Journal of Universal Education, 2(2), 101–105. https://doi.org/10.33084/ijue.v2i2.9045

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